Refund policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused, in its original packaging, and with proof of purchase.

To start a return, please contact us at 3milian0maetineez@gmail.com. Returns must be approved before being sent. Once approved, we will provide instructions on how and where to send your package.

Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us within 48 hours of delivery so we can evaluate the issue and make it right.

Return Conditions

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Original shipping costs are non-refundable.
• We are not responsible for items lost or damaged during return shipping.

Non-Returnable Items

Certain items cannot be returned, including:

• Gift cards
• Sale or discounted items
• Customized or personalized products

Exchanges

The fastest way to get what you want is to return the item and place a new order once the return is accepted.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved. If approved, you will be automatically refunded to your original payment method within 5–10 business days.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, in accordance with applicable consumer protection laws.

If you have any questions, please contact us at 3milian0maetineez@gmail.com